Current Hood Canal Bridge Status

De-Escalation Tips

De-Escalation Tips

When buttons and invitations to “Share…” don’t work. De-escalation is often needed.

The Tourism Coordinating Council of Jefferson County is made up of hospitality professionals who care for our visitors and their staff.

We hope these tips and techniques will aid during challenging times where responding to customer complaints or requesting a customer comply with rules and regulations becomes confrontational.

Enjoy!

https://enjoyolympicpeninsula.com/wp-content/uploads/2021/10/De-escalation-tips-sheet-and-invite.pdf